This type of error usually indicated that the pc
has refused to start because of a corruption within
the registry. The following should remedy the
problem. However, it is important that you replace
all five registry hives. Simply replacing one or two
could, potentially, cause other problems.
You should not use the method two set of
instructions below if your system has an OEM
(Original Equipment Manufacturer) copy of Windows
XP. Doing so will render your operating system
inoperable. OEM installations create passwords and
user name that did not previously exist. Therefore,
in your own interest, these instructions will not
remedy the problem. The easiest option with OEM
copies of XP is to reinstall XP using the
manufacturer’s recovery disks.
- Insert the Windows XP CD into
the CD-ROM and restart your pc.
- At the ‘Welcome to Setup’
screen press R to start the
Recovery Console.
- The Recovery Console will now open and the
list of Windows installations will appear.
- As you only have one installation on your PC
you need to press the number which is relevant to
your installations location. This, obviously will
typically be 1 (one).
- When requested type in your Administrator password. If you haven’t set
an administrator password, then simply press Enter.
- The Recovery Console command prompt window will now appear.
- At the Command prompt type
the following, pressing Enter after
you have typed each line. It is assumed that your
root directory will be C: However, if your root
directory isn't C:, for example, if you have other
partitions/drives on your system you may have
installed XP to say the D: drive, the you will need
to substitute each reference to C: with the letter
of your root directory.
md tmp
copy c:\windows\system32\config\system
c:\windows\tmp\system.bak
copy c:\windows\system32\config\software
c:\windows\tmp\software.bak
copy c:\windows\system32\config\sam
c:\windows\tmp\sam.bak
copy c:\windows\system32\config\security
c:\windows\tmp\security.bak
copy c:\windows\system32\config\default
c:\windows\tmp\default.bak
delete c:\windows\system32\config\system
delete c:\windows\system32\config\software
delete c:\windows\system32\config\sam
delete c:\windows\system32\config\security
delete c:\windows\system32\config\default
copy c:\windows\repair\system
c:\windows\system32\config\system
copy c:\windows\repair\software
c:\windows\system32\config\software
copy c:\windows\repair\sam
c:\windows\system32\config\sam
copy c:\windows\repair\security
c:\windows\system32\config\security
copy c:\windows\repair\default
c:\windows\system32\config\default
- Now type Exit to exit the
recovery console.
- Finally restart your pc
Step Two
- When the PC restarts log on as
Administrator. if you are using Windows XP
Home you can only log on as Administrator via
Safe Mode.
- The next step is to copy the registry
files from their backed up location using
System Restore. However, before you can
begin you need to set the folder options in Windows
Explorer to Show Hidden Files and Folders.
- Open Windows Explorer.
- Click the Tools option on
the main toolbar.
- From the drop down menu click on
Folder options.
- In the Folder options window
click the View tab.
- Look down the file list until you come to a
section marked Hidden Files and Folders.
- Click on the Radio button on
the left of the option Show hidden Files and
Folders to enable this option.
- Next move down two lines and remove the check
mark next to the option Hide Protected
operating
system files (Recommended).
- You will receive a message informing you that
editing or deleting these files could cause damage
to your system. Click Yes to
confirm that you want to display these files.
- From the folder/directory list in Windows
explorer click on the drive where you installed
Windows XP.
- Open the System Volume Information
folder (The folder appears dimmed). If you receive a
System volume Information is not accessible.
Access denied Error message, see Microsoft
Knowledgebase Article
309531.
- Inside you will find one or more folders that
look something like this "_restore{87BD3667-3246-476B-923F-F86E30B3E7F8}".
- If the folders are displayed as icons or
thumbnails click the View option on
the main toolbar and click on Details
to give a more detailed view of the files.
- Select a file that was not created at the
current time and that starts with RPx
(these are Restore Points).
- Open one of these folders and look for a
Snapshot folder - for example: C:\System
Volume
Information\_restore{D86480E3-73EF-47BC-A0EB-A81BE6EE3ED8}\RP1\Snapshot.
- From this snapshot folder copy the following
files to C:\Windows\tmp folder.
_REGISTRY_USER_.DEFAULT
_REGISTRY_MACHINE_SECURITY
_REGISTRY_MACHINE_SOFTWARE
_REGISTRY_MACHINE_SYSTEM
_REGISTRY_MACHINE_SAM
- Now rename the files as
follows:
Rename _REGISTRY_USER_DEFAULT to
DEFAULT
Rename _REGISTRY_MACHINE_SECURITY to
SECURITY
Rename _REGISTRY_MACHINE_SOFTWARE to
SOFTWARE
Rename _REGISTRY_MACHINE_SYSTEM to
SYSTEM
Rename _REGISTRY_MACHINE_SAM to SAM
Step Three
- You now have to delete the
existing registry files and copy
the system
restore registry files to the C:\Windows\System32\Config folder. You can
do this either by using Recovery Console or (if your
file system is FAT32) by using a
Windows 98 Start Up Disk) Whichever method you use
you will be presented with a command prompt. At the
command prompt type the following,
remembering to press Enter after
you have typed each line.
del c:\windows\system32\config\sam
del c:\windows\system32\config\security
del c:\windows\system32\config\software
del c:\windows\system32\config\default
del c:\windows\system32\config\system
- Now type the following, pressing Enter
after you have typed each line:
copy c:\windows\tmp\software
c:\windows\system32\config\software
copy c:\windows\tmp\system
c:\windows\system32\config\system
copy c:\windows\tmp\sam
c:\windows\system32\config\sam
copy c:\windows\tmp\security
c:\windows\system32\config\security
copy c:\windows\tmp\default
c:\windows\system32\config\default
- Finally Exit Recovery
Console and Restart your PC (If you are using the
Windows 98 startup disk simply press CTRL-ALT-DEL to restart your pc.
Step Four
- After your PC has rebooted click the
Start button followed by
All
Programs.
- From the All Programs menu
click Accessories.
- From the Accessories drop
down menu click on System Restore.
- From the System Restore
window click on the Restore to a Previous
Restore Point option and restore your pc to
a previous restore point.