I am unable to answer email support questions. If
you have a problem which is not currently covered on
this site may I suggest that, for further help with
your support questions, you visit the Microsoft
Answer Forum at:
Newsgroups can provide you with a quicker answer
to your question as many people visit every day,
either to ask a question or to contribute an answer.
As well as myself other MVPs freely give their time
to contribute to these newsgroups. As a result of
these contributions you may find that your question
has already been answered; alternatively doing a
Google search can usually bring up a list of
While your comments and suggestions are most
welcome, requests for help and support are no longer
available; my workload simply no longer makes
advising users by email a viable proposition.
The contact details listed on this page are for
comment, suggestions and Editorial use only.
Thank You for your understanding.
Comments and suggestions
Comments and suggestions are always welcome so
please feel free to contact me directly.
I am unable to answer email support questions, so
PLEASE do not use the contact email address above
for that purpose, your request will go unanswered.
Editors, Press Officers, Software
Manufacturers/Developers and Book Publishers may
contact me direct at:
Editors Please Note: I reside in the United
Software And Book Reviews
I am always willing to consider software (whether
freeware, shareware or commercial) and computer
related books for review on the John Barnett
Windows XP Help & Support Web Site. Software
developers' and book publishers' interested in
supplying software and/or books for review should,
in the first instance, contact me at the email